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Privacy Policy

Privacy Policy Pimp My Pool

1. Who are we?

Pimp My Pool

Herdersstraat 4 25A

8800 Roeselare

VAT: BE 0759 525 440

Email: info@pimpmypool.be

We attach great importance to the protection of your personal data and ensure that your privacy is respected.

2. What data do we collect?

We collect personal data when you use our webshop, such as:

  • First and last name

  • Address details

  • Email address

  • Phone number

  • Payment details

  • IP address

  • Order history

3. Why do we collect this data?

We use your data for:

  • Processing and delivering orders

  • Customer service and communication

  • Invoicing and accounting

  • Improving our webshop

  • Marketing purposes (if you give consent)

4. Legal basis for processing

We process your data based on:

  • Execution of a contract (order)

  • Legal obligations (accounting)

  • Consent (newsletter)

  • Legitimate interest (improvement of our services)

5. Sharing data with third parties

We only share your data with necessary partners:

  • Payment providers(e.g. Mollie)

  • Shipping partners(e.g. Sendcloud, Bpost, PostNL, DPD)

  • IT and hosting partners(Odoo)

These parties process your data only in the context of our services.

6. Retention period

We do not keep your data longer than necessary:

  • Order data: up to 7 years (legal obligation)

  • Marketing data: until you unsubscribe

7. Your rights

You have the right to:

  • Access your data

  • Have your data corrected

  • Have your data deleted

  • Withdraw your consent

  • Object to processing

Contact us at: [email address]

8. Data security

We take appropriate measures to protect your data against loss, misuse, or unauthorized access.

9. Cookies

Our webshop uses cookies to:

  • Ensure the website functions properly

  • Improve your user experience

  • Collect statistics

More information can be found in our cookie policy.

10. Changes

We reserve the right to modify this privacy policy. The most recent version is always available on our website.

11. Contact

For questions about this privacy policy, you can contact us at:

Info@pimpmypool.be